Terms of service

Welcome to Kitlento. These Terms of Service ("Terms") govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

1. About Kitlento

Kitlento is an online store offering gadgets, kitchen accessories, and related household products to customers in the United States.

Business Address:
30 N Gould St
Sheridan, WY 82801
United States

Email: support@soneritradingllc.com
Phone: (307) 533-0543

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to interfere with or damage the website

  • Access areas or systems that you are not authorized to access

  • Use automated methods to improperly collect information from our website

  • Provide false or misleading information when placing an order

We reserve the right to restrict or terminate access to our website if these Terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

However, colors, appearance, packaging, and other details may vary slightly from images displayed on different devices.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Availability

Products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

If a product becomes unavailable after you place an order, we will contact you and may cancel the affected order and provide an appropriate refund.

5. Prices and Payments

All prices displayed on our website are subject to change without notice.

Payments are processed through Shopify Payments. By placing an order, you authorize the applicable payment provider to process the payment for your purchase.

We reserve the right to refuse or cancel an order if there is an apparent pricing error, payment issue, suspected fraud, or other legitimate reason.

6. Orders

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted if there is an issue with availability, payment, pricing, or other circumstances.

You are responsible for providing accurate billing, shipping, email, and contact information.

If information provided is incorrect and results in a delivery problem, additional costs or delays may occur.

7. Shipping and Delivery

We currently ship to addresses within the United States.

Shipping is free on eligible orders.

Our estimated delivery time is 5–7 days, including order processing time.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, or other unforeseen events.

8. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Customers may generally request a return within 30 days of receiving an order, subject to the conditions described in that policy.

Unless otherwise stated, customers are responsible for return shipping costs.

9. Order Cancellations

If you wish to cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before the order has shipped. Once an order has shipped, cancellation may no longer be possible and our return policy may apply.

10. Intellectual Property

All content on our website, including text, logos, graphics, product descriptions, images, designs, and other materials, is owned by or licensed to Kitlento unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our prior written permission.

11. Third-Party Services

Our store may use third-party services to support functions such as payment processing, shipping, website operation, analytics, and other business services.

Your use of third-party services may also be subject to their own terms and policies.

12. Disclaimer

Our website and services are provided on an "as available" basis. We make reasonable efforts to maintain accurate information and reliable website operation, but we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

To the extent permitted by applicable law, Kitlento disclaims warranties that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Kitlento will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Kitlento harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our website.

15. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable in the State of Wyoming, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

Kitlento
30 N Gould St
Sheridan, WY 82801
United States

Email: support@soneritradingllc.com
Phone: (307) 533-0543

Customer Service Hours:
Monday–Saturday: 9:00 AM–5:00 PM CST

Response Time: Within 24 hours